BBJ OFFICE MANAGER (Nationwide opportunities)
BBJ Linen is the pioneer in the linen rental industry, our mission: “To become the
premiere provider of décor linen to the Special Events Industry on a national and
international level through the depth and diversity of a quality product and dedication
to unparalleled customer service”.
BBJ has been built upon a foundation of relationships, trust, commitment, extraordinary
employees and exceptional leadership. We are fully integrated and are committed
to providing the best products and services possible to any and every customer worldwide.
BBJ has grown to multiple regional offices around the country.
Due to our growth, we are in need of a self-motivated Office Manager! We offer a
competitive salary and benefits package as well as the opportunity to work with
one of the most respected names in the industry: BBJ Linen.
RESPONSIBILITIES:
This Office Manager will plan, direct and coordinate office activities to achieve
maximum expense control and productivity including but not limited to recordkeeping,
mail distribution, telephone reception, office equipment maintenance and cost effective
usage of office supplies. Primary focus will be to work with and provide support
to the Office Sales Team, specifically:
- Prepare all reports and documents with a high degree of accuracy and in a timely
fashion
- Enter orders and collect signatures as needed
- Assist with walk-in customers in showroom, providing them with linen suggestions
and closing sales when possible
- Assist with extended hours of showroom as needed
- Serve as the liaison between the local office, BBJ Warehouses and shipping
- First on phones to assist sales staff with order taking and customer assistance
- Obtains clients written acceptance of orders, cancellations and ensures that payments
and/or direct billing approval are received prior to ship dates
- Submit all cancellations and changes to ensure orders are received by warehouse
prior to order deadlines
- Coordinate order and delivery issues between local office, fulfillment and warehouses
- Submit and tracks all purchase orders and Credit Memos through the system
- Exercise a wide degree of creativity and latitude to resolve issues
- Manage Production on all orders including: scheduling, hiring, training and payroll
for crew
REQUIREMENTS:
- Associates Degree; Bachelors Degree Preferred
- 5+ years minimum experience, at least 2 years experience with inside sales
- Must have a strong work ethic and ability to multi-task
- Ability to work in a high-paced sales environment with minimal supervision
- Ability to work autonomously as well as within a team environment
- Exceptional written and verbal communication and interpersonal skills
- Must be detail-oriented and have the ability to work under pressure
- Possess experience and judgment in planning and implementing goals
- Ability to maintain and manage client accounts
- Ability to achieve and maintain superior customer service
- Experience in the hospitality, event or business services industries a plus
- Competency in MS Office, Word, Excel, Out Look, Power Point and Publisher
NOTE: This job description is not intended to be all-inclusive. Employee may perform
other related duties as negotiated to meet the ongoing needs of the organization.
